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Inspire | Influence | Impact

It’s a beautiful day. Isn’t it amazing what the mind can do? You won’t believe it but I woke up exactly at 5:21 am without the alarm.

You are wondering 5:21? Well, that’s what I have as set for my alarm on weekdays (5.21 is my birthday).

Now that was a beautiful gesture of the mind and I decided to wake up and start my beautiful day with a smile.

Be a Smile: Cameron Village, Raleigh, NC

These routines and habits that we’ve built in our mind can be so powerful that we just don’t see it sometimes. That is the beauty of the mind. If you…


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In the book Hustle & Float, Rahaf Harfoush breaks down why we work the way we do today and challenges us to think beyond metrics that represent productivity-driven goals versus creativity-led ones.

When was the last time you were in a meeting and had a productive and creative discussion that resulted in teams becoming energized and excited about the path ahead?

You’ve probably had a handful of good ones, I hope. This makes one wonder if we are focusing on the right priorities in our day-to-day engagements at work.

Everyone has a few meetings in our calendars that we attend…


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The power of one is mesmerizing. We don’t realize it, but it can change how we see things. It can help us focus and help us get to the next step and embrace a pattern without an avalanche of expectations or creating a false self.

Let’s explore the power of one across the facets of life, especially our professional lives.

One Day at a time

It’s amazing how focus can help. Just think about one day at a time versus the next week or month. We don’t know what’s going to happen. But we can always be comfortable with today.

If today didn’t go well…


Picture Perfect Introduction

We have all been faced with a simple statement: “Tell me a little bit about yourself.”

And I ask: “What exactly do you want to know about me? How much is too much information to share?”

I’m going to share a few examples of my picture-perfect introduction that started as an idea I heard from a sales leader a few years ago. I thought it was a brilliant idea to get to know more about your teammates and for them to get to know you. …


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Fascinated by habits and patterns, I started to observe and pay attention to find value in my day-to-day activities — the ones we always do but don’t think about as much.

Little did I know, the practices that I brought into my work over the past few years have been researched and proven techniques in Cal Newport’s book Deep Work. It brought joy to know that I’ve been taking the right steps toward a meaningful career and to remove “busyness” from my work dictionary.

This is a good place to be — to know what your day is worth and…


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As we wrap up 2020, many of us have a lot to be thankful for and have come to understand what truly matters. We have also seen some amazing examples of innovation and disruption amid the pandemic across customer and employee experiences.

Innovation has ranged from curbside pickup to contactless payment at restaurants and grocery stores to e-learning in schools. Some of the businesses that were able to adapt even thrived from the opportunities in these uncertain times.

The reality is, customer experience (CX) is not a standalone experience. CX and employee experience (EX) go hand in hand. Each customer…


Growth Mindset

Why do we get excited about some opportunities, and other times we look for a place to hide?

When I read Mindset: The New Psychology of Success by Carol S. Dweck, it brought back memories of my learning habits and patterns. We have both a fixed and growth mindset — it’s a matter of nurturing the right mindset.

As a student, I loved mind-mapping. It was my way of visualizing everything I learned, from high school to graduate college. I enjoyed capturing ideas and concepts visually, and it helped me remember for tests.

In a recent manager training session, we…


Mindfulness — Remember
Mindfulness — Remember
Mindfulness at Work

Old patterns creep in. It doesn’t take much time. You can fall back into them before you know it. When was the last time you listened to your emotions and accepted your feelings? How can we be more mindful at work?

After a few weeks in my newest role, I was determined to start new patterns, continue the practice of mindfulness and stop old, counterproductive habits. With that in mind, here are my top tips on promoting mindfulness and finding your balance while working from home.

Let go and breathe.

Work can feel overwhelming, and we may forget to send ourselves messages of kindness…


To Belong or not to Belong :)

I first felt my heart skip a beat when I learned about belonging, along with diversity and inclusion, from Pat Wadors. Her DIBs course changed my world.

You might be constantly asking the question: “Do I fit in on this team and in this company?”

Now, a better question to ask is: “Do I belong on this team and in this company?”

To “belong” is a simple word, but it has grown to mean a lot more. In every team, workplace and community that you are a part of, ask the question “Do I belong?” versus “Do I fit in?”


Finding the true essence of Product Marketing. Ingredients for PMM recipe: messaging and positioning, buyer persona, product and solution launch, market and competitive intelligence

Product Marketing comes in different flavors. I like to think of it as a culinary experience — the same ingredients with a few secret spices can change the flavor and taste. I heard about a genovese ramen yesterday and I couldn’t imagine the flavors until the host mentioned its creamy and delicious and brings together the culinary worlds of Japan and Italy.

When I started to learn about product marketing, I had to find out what our secret ingredients would be. …

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